Back up your server

1. Open My Servers in your dashboard.

2. Press Detail view on your server's card.

3. Find the Backups card.

The small card shows your most recent backups with their date, status, and size. Click the card's header (or the expand icon) to open the full view, which adds a Name, Type, Version, and Files column, plus the New Backup button. Click any backup row to open its details.

Backups are stored separately from your server, so they never use up your server's memory, and they are included with every plan. There is nothing to enable and nothing extra to pay.

You do not need to remember to back up. As the card itself puts it: "Backups are created automatically once per day while your server is running, and every 60 minutes if players are connected."

On top of that schedule, Haptic takes a snapshot at the moments that matter:

• when you press Power down or Restart

• when a scheduled automatic restart fires

• when a Wake & Play server goes to sleep at the end of a session

• before risky actions like restoring a backup, uploading a world, or resetting your world, so those are always undoable

While your server is online, the top row of the list shows an italic Current session entry with a pulsing green dot. That is your in-progress save: your world progress lands in it when the server shuts down or the next scheduled backup runs.

Every backup wears a badge that tells you why it exists:

A green check in the Status column marks the backup that contains your current world progress. If a backup carries an amber Empty or Incomplete flag, it may be missing world data; prefer a nearby backup when restoring.

Take a manual backup before anything you might want to undo: installing mods, a big build session, letting a new admin loose.

1. Open the expanded Backups card.

2. Press New Backup in the card's header.

Your server must be online for this button to work; a manual backup saves your world to disk right now and uploads it, which the server can only do while running. Your server will pause for a few seconds while it saves, so players may notice brief lag. The button shows Creating..., then Done!, and you will see "Backup created successfully!" when it lands in the list. Large worlds can take a few minutes.

Manual backups are worth taking: they are kept for 2 years and are never thinned out by the automatic keep schedule.

A name like "Before the mod experiment" beats a bare timestamp six months later.

1. Click the backup's row in the Backups card.

2. In the Backup Details window, type into the Name (optional) field.

3. Press Save.

The name shows up in the list's Name column and in your account's Data Recovery page, so you can spot the backup at a glance. Naming is just a label: it does not change how long a backup is kept. If a moment must survive long term, take a manual backup of it (2 years), and download a copy too.

Any backup can be downloaded as a zip of your world files, whatever state your server is in:

1. Click the backup's row to open Backup Details.

2. Optional: press Show file list to see exactly which files are inside.

3. Press Download Backup.

You can also download from Account > Data Recovery, which lists every backup across all your servers in one place, each with its own download button.

The short version, straight from the card: automatic backups are kept in full for the last 7 days, then daily for a month and weekly for about a year. Backups you create yourself are kept for 2 years, and your newest backup is always kept. Your live world is never touched by any of this.

The full policy, including what happens when you cancel or delete a server, is in How long Haptic keeps your backups.

If a backup you expected is missing, or you are not sure which one to use, message us on Discord or at support@haptic.gg with your server name and roughly when the moment you want back happened. We can see your backup list and will find the right one with you.