When you share a server, you pick one of three access levels: Server Operator (can start, stop, and restart), Server Admin (can also change settings, mods,…
When you share a server, you pick one of three access levels: Server Operator (can start, stop, and restart), Server Admin (can also change settings, mods, and backups), or Account Admin (full access to every server on your account, now and in the future). You can change a friend's role at any time from Account > Manage Friends, and the change applies immediately. Whatever role you pick, billing always stays with you: your friend uses their own free Haptic account and never sees your payment details. If you have not shared a server yet, start with Share server access with friends. This article is about what each role means once access exists.
On the Manage Friends page, each friend's row shows their access at a glance: an Account Admin badge next to the name, or a short summary like "Admin on 2 servers" or "Operator on 1 server". Here is what each role can actually do:
| What they can do | Server Operator | Server Admin | Account Admin |
|---|---|---|---|
| See the server, its status, and its address | Yes | Yes | Yes |
| Start, stop, and restart the server | Yes (see FiveM/RedM note) | Yes | Yes |
| Use the server console | View logs only | Yes | Yes |
| Change server settings and mods | No | Yes | Yes |
| Manage the server's public page | No | Yes | Yes |
| Create, download, and rename backups | No | Yes | Yes |
| Browse and view server files | Yes (read only) | Yes | Yes |
| Edit, upload, or delete server files | No | No | Yes (you can turn this off) |
| Delete backups | No | No | Yes |
| Change memory or region, stash servers | No | Yes | Yes |
| Add new servers to your account | No | No | Yes |
| Delete a server | No | No | Yes |
| Which servers it covers | Only the ones you pick | Only the ones you pick | Every server, current and future |
One special case: on FiveM and RedM, restarting is an admin action. A Server Operator on those games sees the restart button disabled with the note "Restart is available to admins."
An Operator can open your server in their dashboard, see whether it is online and who is playing, copy the join address, and press the power buttons: start, stop, and restart. That is the whole job. It is the right role for a friend who just needs to get the server running when you are not around.
Everything else is locked down: the settings, backups, and mods cards appear dimmed, and hovering over them shows "Operators cannot modify settings". The Console and Files cards open in view-only mode: an Operator can read the logs and browse files, but cannot send commands or change anything. Your friend cannot change a single setting, even by accident.
A Server Admin can do everything an Operator can, plus actually manage the server: change server settings, install and manage mods, use the console, edit the public page, and create, download, and rename backups.
What a Server Admin can NOT do, on purpose:
Delete the server or delete backups. Anything irreversible stays with you.
Edit files directly. They can open the Files card and read files, but saving, uploading, renaming, and deleting files is reserved for you and Account Admins. Regular settings changes through the settings cards work fine; this only affects raw file editing.
This is the role for a co-owner of one server who should not be able to touch the rest of your account.
An Account Admin has full access to all current and future servers on your account. That includes everything a Server Admin can do, plus the owner-level actions: deleting servers, deleting backups, editing files, and even adding new servers to your account. If you share a new server tomorrow, they have access to it automatically, with no extra steps.
Two things to know before flipping this on:
New servers an Account Admin adds go on your account and use your plan's memory budget. Only hand this role to someone you trust like a co-owner.
Billing itself is still yours alone. An Account Admin never sees your payment details and cannot change your plan.
There is one owner-only limit you can place on an Account Admin: the Can edit files switch (see below).
You can change any friend's access level at any time, and it takes effect immediately. The friend does not need to accept anything.
Open your Account page from the dashboard menu and pick the Manage Friends tab.
In the friends list, click the friend's card. It shows Manage with an arrow on the right, and expands in place.
Under Server Access, every shared server has its own Server Operator / Server Admin picker. Click the role you want for that server; it saves on the spot.

To share another server with the same friend, use the + Add server access dropdown at the bottom of the list. New servers are added at Server Operator level, so bump them up to Server Admin afterwards if that is what you want.
To promote a friend to Account Admin, scroll to the Permissions section and turn on the Account Admin toggle ("Full access to all current and future servers").

Turning Account Admin off works too, with one thing to know: your friend drops back to per-server access with every server set to Server Operator. Raise individual servers back to Server Admin as needed.
You also pick the role when you first invite someone: select a server in the invite form and the Server Operator / Server Admin choice appears right under it, or flip on Account Admin to skip server picking entirely.

To take access away completely, expand the friend's card and use Remove Friend at the bottom ("Revoke all access from this user."), or the X next to a single server to remove just that one. Only you can change or remove a friend's access; friends cannot leave on their own.
Expanding a friend's card reveals up to two more toggles under Permissions:
Can see full activity log (friends with per-server access): "When enabled, [friend] can see all activity from all users." It starts off, so by default a per-server friend only sees their own slice of activity.
Can edit files (Account Admins only): "When off, this admin can browse and view files but can't save, upload, rename, or delete." It starts on. Turn it off if you want a co-admin who can run servers and install mods but should not hand-edit config files.
Your friend uses their own free Haptic account; they never log in as you. Once they have access, a Shared With Me entry appears in their dashboard menu, and their view of your servers shows a "Viewing [your name]'s servers" badge at the top. If several people share servers with them, that badge becomes a Switch Owner dropdown.
What they find there depends on the role you gave them:
Operators and Server Admins see the servers you picked, each with the controls their role allows. Locked areas are dimmed rather than hidden, so it is obvious the feature exists but is not theirs to use. Stashed servers appear grayed out and cannot be opened.
Account Admins get an owner-style view of your whole account, including Manage (memory, region, reordering, and activating stashed servers) and Add Server buttons. Those management tools are only available while your subscription is active.
Friends never see your billing pages. If they want to help with the cost, that runs through chip-in instead: see Chip in on a server.
If your friend says everything looks locked when it should not be, check their row on your Manage Friends page first: the summary next to their name tells you (for example, "Operator on 2 servers"). Nine times out of ten they are an Operator who was meant to be a Server Admin, and one click fixes it.
Not sure which role fits, or is a friend blocked from something this article says they should be able to do? Message us on Discord or email support@haptic.gg with your friend's access level and a screenshot of what they see, and we will sort it out with you.
Share server access with friends: the invite flow itself, step by step.
Invite players to your server: for friends who just want to play, no dashboard access needed.
Let friends wake your server: a lighter option, waking a sleeping server from its public page with a share password, no Haptic account required.
Use the server console: available to Server Admins and up.
Stash and switch servers: the stashing that only you and Account Admins can manage.